Privacy Policy

Beijing Pick Light Gravity Technology Co., Ltd. (referred to as "Company", "Pick Light", "LumiGrav", "we", "our", or "us", in Chinese: 北京拾光引力科技有限公司) operates the LumiGrav website at lumigrav.com and publishes mobile game titles under the Pick Light brand on Google Play and Apple App Store.

This Privacy Policy applies to all mobile games, applications, websites, and associated services operated by Beijing Pick Light Gravity Technology Co., Ltd. or published under the Pick Light name, including Wukong: Demon Spire and Clash of Coins (collectively, the "Services"). If you arrived here via an app store listing or in-app support link, this policy explains how we handle your information.

By downloading, accessing, or playing our games, you acknowledge and agree to the practices outlined in this policy.

1. Information We Collect

1.1 Information Collected Automatically

When you access or play our games, our systems and trusted third-party SDKs may automatically collect technical diagnostic data to ensure game stability, balance, and smooth operation:

• Device & Network Data: Device model, manufacturer, operating system version, screen resolution, locale/language settings, time zone, and general network connection type (Wi-Fi or cellular).
• Gameplay & Telemetry: In-game progression, level completions, card deck selections, session duration, frame rate performance, and anonymous crash logs.
• Advertising Identifiers: Anonymous advertising identifiers (IDFA on iOS, GAID on Android) where you have granted permission in compliance with platform requirements (such as Apple App Tracking Transparency).

1.2 Information You Provide Directly

We do not mandate account registration to enjoy our games. If you contact our customer support team at [email protected], we will receive your email address, name/handle, and the content of your message solely to assist with your inquiry.

1.3 In-App Purchases & Billing

All in-app purchases are securely processed directly by the respective platform store (Apple App Store or Google Play). We do not collect, view, or store your credit card or financial account numbers. We only receive digital transaction receipts confirming the item acquired.

2. How We Use Information

We utilize the gathered information exclusively for lawful, legitimate business objectives:

• To operate, balance, and continuously improve our games and mobile services.
• To diagnose bugs, crash reports, and server bottlenecks.
• To maintain fair play, prevent cheating, exploitation, or fraudulent transactions.
• To respond to your support tickets and player feedback.
• To display non-intrusive in-game rewards or advertisements in compliance with applicable standards.

3. Data Sharing & Third-Party Services

We never sell your personal information. We only share limited technical data with trusted service providers necessary for game operation:

• Platform Services: Apple Game Center and Google Play Games Services for achievements and cloud save synchronization.
• Analytics & Diagnostics: Anonymous analytics tools to assess stability and performance.
• Legal Requirements: If mandated by law, court order, or governmental authorities to comply with statutory legal processes.

4. Children's Privacy

Our Services are intended for a general audience. We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions) without verifiable parental consent. If you believe we have inadvertently gathered data from a child, please contact us at [email protected] and we will promptly delete it.

5. Data Security & Retention

We implement industry-standard organizational and technical security measures to protect player data from unauthorized access, loss, or misuse. Data is retained only as long as necessary to fulfill the purposes described in this policy.

6. Your Privacy Rights

Depending on your location (including the European Economic Area under GDPR, or California under CCPA/CPRA), you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy representative at [email protected].

7. Contact Information

If you have any questions or feedback regarding this Privacy Policy or our data protection practices, please contact us:

• Company Entity: Beijing Pick Light Gravity Technology Co., Ltd. (北京拾光引力科技有限公司)
• Official Support Email: [email protected]
• Official Website: https://lumigrav.com