How Can We Help?

Reach out to our support team or find answers in our FAQ.

Send Us a Message

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Email Support

For general inquiries and issues, email us at [email protected]. We typically respond within 24 hours.

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Community Discord

Join our Discord server to chat with other players, share strategies, and get real-time help from the community.

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Report a Bug

Found a bug? Use the in-game bug reporter or send details to [email protected] with screenshots and your player ID.

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Partnerships

Interested in collaborating? Reach out to [email protected] for business and partnership inquiries.

Frequently Asked Questions

Quick answers to common questions about Pick Light mobile games.

Yes! Our games are free to download and play on Google Play and the App Store. Some games may offer optional in-app purchases, but they are not required to enjoy the core experience.

Our games are available on Android through Google Play, and selected titles may also be available on iOS through the App Store.

Some titles support offline play for single-player modes. Online features such as leaderboards, cloud saves, ads, purchases, or multiplayer modes require an internet connection.

Go to Settings within the game and tap "Restore Purchases." Make sure you're signed in with the same Apple ID or Google account used for the original purchase. If you still have issues, contact our support team with your transaction receipt.

Make sure your account is linked to the available platform account or in-game save option. If you've lost progress or balance, contact our support team with your app name, player ID, platform, and as many details as possible — we'll investigate and help recover your data where possible.

You can report bugs via the in-game feedback option if available, or email us at [email protected]. Feature suggestions are always welcome — many of our best features came from player ideas!

Absolutely. We take data privacy very seriously. We comply with GDPR, CCPA, and other international data protection regulations. Read our full Privacy Policy for detailed information on how we handle your data.